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Front Office Coordinator- Little Rock

rectangle April 18, 2019 /

Sona MedSpa is looking for a Front Office Coordinator in our Little Rock center!

The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed.

This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments.

Essential Functions/Responsibilities:

Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed

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