Sona Dermatology & MedSpa complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Sona Dermatology & MedSpa does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Sona Dermatology & MedSpa:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Provides free language services to people whose primary language is not English, such as:
If you need these services, contact Jennifer Schenk, Civil Rights Coordinator.
If you believe that Sona Dermatology & MedSpa has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Jennifer Schenk, Civil Rights Coordinator
5960 Fairview Rd. Suite 500
Charlotte, NC 28210
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jennifer Schenk, Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html