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Sales

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Inside Sales Representative – Little Rock

Location:

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Position:

Job Description: We are currently seeking a full-time Inside Sales Representative in our Little Rock center! Our Inside Sales Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

  • Contact and follow up on new potential clients provided on a daily basis, inside sales only, no cold-calling required
  • Develop strong client relationships through effective phone and face-to-face interaction
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center
  • Other special projects or tasks as assigned

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Corporate Office

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Inside Sales Representative – Southpark

Location:

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Position:

Job Description: Our Inside Sales Representative provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Inside Sales Representative, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company. Essential Functions/Responsibilities:

  • Contact and follow up on new potential clients provided daily – no cold calling required
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center

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Revenue Cycle Patient Advocate

Location:

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Position:

Job Description: The Revenue Cycle Patient Advocate is responsible for fielding inbound patient phone calls and messages regarding billing-related concerns and other general inquiries. This position will serve as an advocate for our patient’s concerns and do applicable research to provide clarification. This role is well-suited for an individual with a background in Revenue Cycle with a focus on patient service. This position will report to the Revenue Cycle Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to):

  • Serve as an advocate for our patient’s billing-related concerns and escalate when appropriate
  • Review and update patient insurance and demographic information
  • Review financial responsibility with patient to determine origination and provide clarification where needed
  • Use each patient interaction as an opportunity to education them on the billing process, including common insurance terminology (deductibles, coinsurance, and out-of-pocket maximums)
  • Process payments for outstanding patient balances
  • Counsel patient regarding alternative payment arrangements including payment plans and other financial assistance
  • Assist with processing patient credit balances and refunds

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Director of Marketing

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Position:

Job Description: The Director of Marketing will lead all marketing initiatives to ensure that all campaigns, events, digital strategies, promotions, and lead generation is executed efficiently and effectively. This role will oversee the internal Marketing team and external vendors to develop new marketing events and campaigns, continuing the department’s focus on innovation and continuous improvement. The Director of Marketing will collaborate with all members of the senior leadership team, as well as staff in each Sona Dermatology and MedSpa location. Offers a unique opportunity to be part of a consumer focused, healthcare organization’s vision of promoting healthy skin and confidence for life. Essential Functions/Responsibilities:

  • Direct marketing and branding strategy to support company goals, specifically to meet cosmetic lead generation targets and dermatology patient access targets
  • Generate awareness of dermatology services in the community through digital initiatives, direct mail, print advertising, sponsorships, social media and events. Convert that awareness into appointments and lasting patient relationships
  • Grow and develop physician liaison program to support referrals from physicians and other healthcare providers
  • Oversee and support digital and traditional advertising initiatives for cosmetic and medical services
  • Oversee SEO program to refine keyword strategies, linking, long-format content initiatives and improve domain authority
  • Research and pilot new marketing channels for lead generation and dermatology patient awareness
  • Set strategic direction for and oversee daily operations of a six-person internal marketing team
  • Manage company website(s) and landing pages in partnership with Digital Marketing Manager
  • Maintain strategic vendor relationships including agencies, graphic designers, media partners, technology and product manufacturers, etc.
  • Multi-site management – 20 locations across the southeast

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Medical

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Registered Nurse – Cary

Location:

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Position:

Job Description: We are currently seeking a full-time Registered Nurse for our West Raleigh center! The Registered Nurse provides laser hair removal treatments, chemical peels and microderms, body contouring, and various skin services under the supervision of the NP/Medical Director. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, extensive hands-on training, and no overnight shifts or on call requirements. All employees receive free or reduced cost treatments and discounts on products. Responsibilities:

  • Develop a care plan specific to each client, including pre-treatment and post-treatment
  • Deliver treatments using established medical protocols
  • Perform general skin assessments prior to treatment
  • Develop strong client relationships
  • Support Sales Consultants by recommending other Sona services and products and informing clients about Sona’s Referral Program
  • Other special projects or tasks as assigned

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Licensed Vocational Nurse (LVN) – Frisco

Location:

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Position:

Job Description: We are currently seeking a full time Licensed Vocational Nurse for our Frisco Center! Our Nurse will provide laser hair removal treatments, chemical peels and microderms, body contouring, and various skin services under the supervision of the NP/Medical Director. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, extensive hands-on training, and no overnight shifts or on call requirements. Responsibilities:

  • Develop a care plan specific to each Sona MedSpa client, including pre and post care
  • Deliver treatments using established medical protocols
  • Perform general skin assessments prior to treatment
  • Develop strong client relationships
  • Support Sales Consultants by recommending other Sona services and products and informing clients about Sona’s Referral Program

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Medical Assistant – Fort Worth

Location:

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Position:

Job Description: Sona Dermatology and MedSpa is looking for a Medical Assistant to support our newest dermatology practice coming to Forth Worth! The Certified Medical Assistant (CMA) position is responsible for providing care for the comfort and well-being of dermatology patients. They are part of a team of providers and front office teams and ensure the best experience for the patient. Essential Functions/Responsibilities:

  • Prepare the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart
  • Order and stock medical supplies if required
  • Monitor prescription activity, lab specimens and pathology results
  • Administer injections and medications, dress wounds and incisions, provide accurate and consistent information to the patient using an established protocol, interpret Provider instructions to patients, assist with emergency and minor procedures, and perform related tasks as directed
  • Obtain prior authorization for both prescriptions and procedures in a timely manner
  • Clean and sterilize instruments and equipment, and maintains stock of supplies and medications
  • Educate patients and instruct on any medications, treatment plans, etc., under the supervision of the physician
  • Perform a variety of patient care activities to assist physicians and follow detailed protocols, including: performing and documenting specified procedures and results
  • Maintain patient confidentiality at all times
  • Oversight of all lab functions and compliance
  • Perform front office duties which include: check-in/check-out patients, answering phones, scheduling appointments, filing, faxing, emailing, return patient calls, and other duties as assigned
  • Other special projects or tasks as assigned

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Practice Manager – Fort Worth

Location:

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Position:

Job Description: Sona Dermatology and MedSpa is looking for a Practice Manager to support our newest dermatology practice coming to Forth Worth! The Practice Manager serves to support day-to-day operations through leading the office staff and supervising various office processes. Duties of this position consist of overseeing team members while also leading various department functions including patient flow, cash management, front desk operations, care coordination and authorization management, patient registration, check in/out procedures, and revenue cycle functions. Essential Functions/Responsibilities:

  • Manage, lead and develop office staff
  • Develop staffing plans to maximize use of resources per budget
  • Interview and take part in the selection process of new team members in cooperation with Regional Director
  • Onboard, train, and assist new team members
  • Coach and counsel team members on performance daily and through performance reviews
  • Develop team goals in collaboration with the Clinical Supervisor and create action plans to motivate the team to achieve those goals
  • Lead by example through demonstrating an excellent patient service experience and an “all hands-on deck” work mentality
  • Manage and track PTO, absenteeism, and documents as required while partnering with Human Resources as appropriate
  • Work closely with other Practice Managers and the Regional Director on process improvement initiatives
  • Attend and contribute to monthly managers meeting

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Registered Nurse – Raleigh

Location:

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Position:

Job Description: We are currently seeking a full-time Registered Nurse for our North Raleigh center! The Registered Nurse provides laser hair removal treatments, chemical peels and microderms, body contouring, and various skin services under the supervision of the NP/Medical Director. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, extensive hands-on training, and no overnight shifts or on call requirements. All employees receive free or reduced cost treatments and discounts on products. Responsibilities:

  • Develop a care plan specific to each client, including pre-treatment and post-treatment
  • Deliver treatments using established medical protocols
  • Perform general skin assessments prior to treatment
  • Develop strong client relationships
  • Support Sales Consultants by recommending other Sona services and products and informing clients about Sona’s Referral Program
  • Other special projects or tasks as assigned

Apply Now

Administrative

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Practice Manager – Dermatology

Location:

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Position:

Job Description: We are looking for a full-time Dermatology Practice Manager for our Raleigh locations! The Practice Manager serves to support day-to-day operations through leading the office staff and supervising various office processes. Duties of this position consist of overseeing team members while also leading various department functions including patient flow, cash management, front desk operations, care coordination and authorization management, patient registration, check in/out procedures, and revenue cycle functions. Responsibilities:

  • Manage, lead and develop office staff
  • Develop staffing plans to maximize use of resources per budget
  • Interview and take part in the selection process of new team members in cooperation with Regional Director
  • Onboard, train, and assist new team members
  • Coach and counsel team members on performance daily and through performance reviews
  • Develop team goals in collaboration with the Clinical Supervisor and create action plans to motivate the team to achieve those goals
  • Lead by example through demonstrating an excellent patient service experience and an “all hands-on deck” work mentality
  • Manage and track PTO, absenteeism, and documents as required while partnering with Human Resources as appropriate
  • Work closely with other Practice Managers and the Regional Director on process improvement initiatives
  • Attend and contribute to monthly managers meeting

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Front Office Coordinator- Little Rock

Location:

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Position:

Job Description: Sona MedSpa is looking for a Front Office Coordinator in our Little Rock center! The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed

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Sona Experience

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Employee Experience

Sona is dedicated to providing a professional work environment, with training and advancement opportunities, and industry-leading benefits.

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I have been with Sona MedSpa for 10 years as a Sales Consultant, Center Manager, and Regional Director. Sona is a great company, exceptional leadership, comprehensive benefits, and at the forefront of the latest technology.

rectangle Stephanie - Regional Director SEE ALL REVIEWS

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