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Sales

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MedSpa Inside Sales Representative – Northpark, TX

Location: Northpark, TX

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Position: Full-time

Job Description: We are currently seeking a full-time Inside Sales Representative in Dallas, TX for our Northpark center. Our Sales Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

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Corporate Office

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Sales Support Team Leader (Call Center Manager)

Location: Charlotte, NC

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Position:

Job Description: The Sales Support Team Leader serves as the supervisor of the Sales Support Center Team’s daily operations and is responsible for the overall performance of the team. This team supports the entire company thus impacting the company’s overall sales performance. The success of the Sales Support Team Leader is measured by meeting or exceeding the sales goals set for the Sales Support Team each month and their ability to manage the team effectively. Responsibilities:

  • Motivate and develop the Sales Support Team to meet and exceed daily/weekly/monthly company sales goals by encouraging efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Drive Sales - Analyze sales results daily for each Consultant in the Sales Support Center, linking behaviors and actions to the results and identifying areas of opportunity using:
    • Number of outbound calls daily/weekly
    • Number of tasks completed

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Corporate Administrative Liaison- Charlotte, NC

Location:

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Position:

Job Description: We are currently seeking to promote a current Sona Front Office team member to our Sona Support Center team. The Corporate Administrative Liaison provides exceptional customer service to both Sona employees and Sona clients/patients. The Corporate Administrative Liaison performs various office clerical duties such as inventory, ticket corrections, and processing refunds. Responsibilities:

  • Provide exceptional customer service to Sona’s clients/patients and center staff
  • Respond to patient inquiries and escalate to Regional Director when necessary
  • Process ServiceNow tickets in a timely manner
  • Coach staff on best practices and customer service skills

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Director, Clinical Programs- Charlotte, NC

Location:

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Position:

Job Description: The Director, Clinical Programs will be responsible for facilitating and implementing the design and delivery of patient care standards, recommending strategies to improve services, reaching established goals, maintaining satisfactory patient outcomes and sustainable profitability. Acts as a spokesperson for our providers and promotes excellent performance and teamwork. Essential Functions/Responsibilities:

  • Combine strategic, analytical and creative thinking to ensure S­ona Dermatology & MedSpa meets their Key Performance Indicator (KPIs) and other goals as defined by the executive management team
  • Develops clinical programs in conjunction with business team to ensure effective operations
  • Provides guidance and support to Practice Managers and Lead Providers
  • Establish, manage, and communicate standardized, company-wide medical and technology protocols, including develop and oversight of training programs and clinical competency reviews.
  • Lead R & D efforts for new technology, services and products.
  • Manage clinical incident reporting and resolution.
  • Support practice managers as it pertains to CMS, OSHA, CLIA and other medical, regulatory compliance items.
  • Experienced in patient centered care delivery models.
  • EHR experience required (EMA a plus).

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Medical

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Nurse Practitioner – Ft. Worth, TX

Location: Forth Worth, TX

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Position: Full-time

Job Description: We are currently seeking a full-time Nurse Practitioner for our Fort Worth, TX center! We are looking for a motivated clinical leader to assist with providing treatments and clinical oversight for our Medspa center. The NP will initiate patient treatment plans per protocol and act as a clinical support for center providers in conjunction with the Center Medical Director, Center Manager and Chief Nursing Officer. This position offers uncapped bonus potential, CME reimbursement, extensive hands-on training, and no overnight shifts.

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Certified Medical Assistant (CMA / RMA) – North Raleigh, NC

Location: North Raleigh, NC

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Position: Full-time

Job Description: Sona Dermatology and MedSpa is looking to add an experienced Certified or Registered Medical Assistant to our talented team in the North Raleigh office. We are an industry transforming medical and cosmetic dermatology practice seeking top medical assistant candidates. Our practice brings together dermatologists, aestheticians and a medical spa all within one practice. We offer full-service medical and cosmetic dermatology services while relentlessly focusing on improving the quality of care and quality of patient outcomes to earn the lifetime trust of each of our patients and assisting them to optimize the appearance and health of their skin.

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Sona Experience

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Employee Experience

Sona is dedicated to providing a professional work environment, with training and advancement opportunities, and industry-leading benefits.

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I have been with Sona MedSpa for 10 years as a Sales Consultant, Center Manager, and Regional Director. Sona is a great company, exceptional leadership, comprehensive benefits, and at the forefront of the latest technology.

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