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Sales

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Inside Sales- Frisco

Location:

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Position:

Job Description: Our Skin Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company. Essential Functions/Responsibilities:

  • Contact and follow up on new potential clients provided on a daily basis, inside sales only, no cold-calling required
  • Develop strong client relationships through effective phone and face-to-face interaction
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center
  • Other special projects or tasks as assigned

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Inside Sales Representative – Little Rock

Location:

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Position:

Job Description: We are currently seeking a full-time Inside Sales Representative in our Little Rock center! Our Inside Sales Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

  • Contact and follow up on new potential clients provided on a daily basis, inside sales only, no cold-calling required
  • Develop strong client relationships through effective phone and face-to-face interaction
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center
  • Other special projects or tasks as assigned

Apply Now

Medical

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Medical Assistant- Charlotte/Ballantyne

Location:

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Position:

Job Description: The Certified Medical Assistant (CMA) position is responsible for providing care for the comfort and well-being of dermatology patients.  They are part of a team of providers and front office teams and ensure the best experience for the patient. Essential Functions/Responsibilities:

  • Prepare the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart
  • Order and stock medical supplies if required
  • Monitor prescription activity, lab specimens and pathology results
  • Administer injections and medications, dress wounds and incisions, provide accurate and consistent information to the patient using an established protocol, interpret Provider instructions to patients, assist with emergency and minor procedures, and perform related tasks as directed
  • Obtain prior authorization for both prescriptions and procedures in a timely manner
  • Clean and sterilize instruments and equipment, and maintains stock of supplies and medications
  • Educate patients and instruct on any medications, treatment plans, etc., under the supervision of the physician
  • Perform a variety of patient care activities to assist physicians and follow detailed protocols, including: performing and documenting specified procedures and results
  • Maintain patient confidentiality at all times
  • Oversight of all lab functions and compliance
  • Perform front office duties which include: check-in/check-out patients, answering phones, scheduling appointments, filing, faxing, emailing, return patient calls, and other duties as assigned
  • Other special projects or tasks as assigned

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Medical Assistant- Galleria and Sugarland

Location:

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Position:

Job Description: The Certified Medical Assistant (CMA) position is responsible for providing care for the comfort and well-being of dermatology patients.  They are part of a team of providers and front office teams and ensure the best experience for the patient. Essential Functions/Responsibilities:

  • Prepare the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart
  • Order and stock medical supplies if required
  • Monitor prescription activity, lab specimens and pathology results
  • Administer injections and medications, dress wounds and incisions, provide accurate and consistent information to the patient using an established protocol, interpret Provider instructions to patients, assist with emergency and minor procedures, and perform related tasks as directed
  • Obtain prior authorization for both prescriptions and procedures in a timely manner
  • Clean and sterilize instruments and equipment, and maintains stock of supplies and medications
  • Educate patients and instruct on any medications, treatment plans, etc., under the supervision of the physician
  • Perform a variety of patient care activities to assist physicians and follow detailed protocols, including: performing and documenting specified procedures and results
  • Maintain patient confidentiality at all times
  • Oversight of all lab functions and compliance
  • Perform front office duties which include: check-in/check-out patients, answering phones, scheduling appointments, filing, faxing, emailing, return patient calls, and other duties as assigned
  • Other special projects or tasks as assigned
 

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Aesthetician- Brentwood

Location:

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Position:

Job Description: Our Medical Aestheticians will work under our Nurse Practitioner or Physician Assistant providing laser hair removal treatments, chemical peels, microdermabrasion, body contouring, and CoolSculpting treatments. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. Essential Functions/Responsibilities:

  • Educate and inform Sona clients about treatments and answer any pre-treatment and post-treatment questions
  • Provide an exceptional client experience, helping our clients look and feel their best
  • Deliver a variety of aesthetic treatments using established medical protocols
  • Support Sales Consultants by recommending other Sona services and products and informing clients about Sona’s Referral Program
  • Other special projects or tasks as assigned

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Administrative

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Patient Service Coordinator- Charlotte, NC

Location:

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Position:

Job Description: The Patient Service Coordinator (PSC) is responsible for providing exceptional service by handling inbound patient calls for appointment scheduling. The PSC will work in our new high-volume call center environment, scheduling both medical and cosmetic appointments. Knowledge of insurance verification and plan requirements is an essential skill for this role. The PSC will also need to have a good understanding of our business operations to ensure proper call handling and maintain a customer centric approach when completing all tasks. Essential Functions/Responsibilities:

  • Schedules/reschedules/cancels appointments: registers new patients; verifies patient demographics and health insurance while updating patient information in designated databases
  • Handles inbound and outbound calls appropriately by providing an excellent patient experience and transferring all non-applicable calls to the appropriate internal department to ensure patient satisfaction
  • Follows HIPAA guidelines as it relates to patient information, documents and/or any PHI
  • Answer phones and return calls within the departments standardized time frames
  • Communicates financial responsibility and benefit requirements to the patient while scheduling their medical visits
  • Understands provider scheduling preferences for medical and cosmetic visit types and provides specific visit instructions when needed

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Front Office Coordinator- Little Rock

Location:

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Position:

Job Description: The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed
  • Collects co-pays at check-in and process according to according to an outlined procedure
  • Contact “no-show” clients within the same day and make an effort to reschedule.
  • Contact new client referrals within 24 hours to schedule first appointment.
  • Ensures client has all information and questions answered about treatments received, to include future appointments
  • Updates ticket in Mindbody for cosmetic services rendered; collects and posts accordingly
  • Utilize “soft selling” skills where appropriate to increase existing client business and build a strong referral program

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Practice Manager- Ballantyne

Location:

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Position:

Job Description: The Practice Manager serves to support day-to-day operations through leading the office staff and supervising various office processes. Duties of this position consist of overseeing team members while also leading various department functions including patient flow, cash management, front desk operations, care coordination and authorization management, patient registration, check in/out procedures, and revenue cycle functions. Essential Functions/Responsibilities:

  • Manage, lead and develop office staff
  • Develop staffing plans to maximize use of resources per budget
  • Interview and take part in the selection process of new team members in cooperation with Regional Director
  • Onboard, train, and assist new team members
  • Coach and counsel team members on performance daily and through performance reviews
  • Develop team goals in collaboration with the Clinical Supervisor and create action plans to motivate the team to achieve those goals

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Patient Services Representative – Sugarland

Location:

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Position:

Job Description: The PSR provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The PSR performs various office clerical duties such as reviewing client insurance eligibility, updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Verifies insurance eligibility, provide necessary forms to new patients, updates information on existing patients, reviews for accuracy and scans/copies all insurance cards.
  • Notifies the clinical staff when the patient is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust nurse scheduling assignments as needed
  • Applies all information on insurance plans, accurately identifying and entering FSC into systems
  • Collects co-pays at check-in and process according to according to an outlined procedure
  • Contacts patients in advance to remind of appointment time and if there is concern of ineligibility from their insurance carrier

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Front Office Coordinator- Galleria

Location:

Apply Now

Position:

Job Description: he FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed
  • Collects co-pays at check-in and process according to according to an outlined procedure
  • Contact “no-show” clients within the same day and make an effort to reschedule.
  • Contact new client referrals within 24 hours to schedule first appointment.
  • Ensures client has all information and questions answered about treatments received, to include future appointments
  • Updates ticket in Mindbody for cosmetic services rendered; collects and posts accordingly
  • Utilize “soft selling” skills where appropriate to increase existing client business and build a strong referral program

Apply Now

Sona Experience

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Employee Experience

Sona is dedicated to providing a professional work environment, with training and advancement opportunities, and industry-leading benefits.

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I have been with Sona MedSpa for 10 years as a Sales Consultant, Center Manager, and Regional Director. Sona is a great company, exceptional leadership, comprehensive benefits, and at the forefront of the latest technology.

rectangle Stephanie - Regional Director SEE ALL REVIEWS

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