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Sales

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Inside Sales Representative – Fort Worth

Location:

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Position:

Job Description: We are currently seeking a full-time Inside Sales Representative in our Fort Worth, TX center! Our Inside Sales Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

  • Contact and follow up on new potential clients provided on a daily basis, inside sales only, no cold-calling required
  • Develop strong client relationships through effective phone and face-to-face interaction
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center
  • Other special projects or tasks as assigned

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Inside Sales Representative – The Woodlands

Location:

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Position:

Job Description: We are currently seeking a full-time Inside Sales Representative in The Woodlands, TX! Our Inside Sales Consultants provide exceptional customer service while contacting, selling, and creating relationships with clients. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. This is an inside sales position with no cold calling required. As a Sona Sales Consultant, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

  • Contact and follow up on new potential clients provided on a daily basis, inside sales only, no cold-calling required
  • Develop strong client relationships through effective phone and face-to-face interaction
  • Meet and exceed daily company sales metrics by having efficient work habits, a self-sufficient mindset, and utilizing company provided tools and tactics
  • Provide Sona Clients with an exceptional client experience by developing relationships, following up in a timely manner, and recommending relevant products and services
  • Completing administrative tasks required to process sales
  • Work collaboratively with all staff to achieve team goals
  • Maintain a positive attitude and bring energy & enthusiasm to the center
  • Other special projects or tasks as assigned

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Corporate Office

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Patient Service Coordinator- South Park

Location:

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Position:

Job Description: Sona Dermatology and MedSpa is currently looking for a full time Patient Service Coordinator in our Corporate office in South Park! The Patient Service Coordinator (PSC) is responsible for providing exceptional service by handling inbound patient calls for appointment scheduling. The PSC will work in our new high-volume call center environment, scheduling both medical and cosmetic appointments. Knowledge of insurance verification and plan requirements is an essential skill for this role. The PSC will also need to have a good understanding of our business operations to ensure proper call handling and maintain a customer centric approach when completing all tasks. Essential Functions/Responsibilities:

  • Schedules/reschedules/cancels appointments: registers new patients; verifies patient demographics and health insurance while updating patient information in designated databases
  • Handles inbound and outbound calls appropriately by providing an excellent patient experience and transferring all non-applicable calls to the appropriate internal department to ensure patient satisfaction
  • Follows HIPAA guidelines as it relates to patient information, documents and/or any PHI
  • Answer phones and return calls within the departments standardized timeframes
  • Communicates financial responsibility and benefit requirements to the patient while scheduling their medical visits
  • Understands provider scheduling preferences for medical and cosmetic visit types and provides specific visit instructions when needed

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Medical

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Physician Assistant/Nurse Practitioner – Ballantyne

Location:

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Position:

Job Description: We are currently seeking a full-time Physician Assistant/Nurse Practitioner for our Ballantyne center. Our Physician Assistant/Nurse Practitioner is a motivated clinical leader to assist with providing treatments and clinical oversight for our medspa center. The Nurse Practitioner will initiate patient treatment plans per protocol and act as a clinical support for center providers in conjunction with the Center Medical Director, Center Manager and Chief Nursing Officer. This position offers uncapped bonus potential, CME reimbursement, extensive hands-on training, and no overnight shifts. Essential Functions/Responsibilities:

  • Develop a care plan specific to each Sona MedSpa client, including pre-and post care
  • Deliver treatments using established medical protocols
  • Perform history and physicals and general skin assessment
  • Develop strong client relationships
  • Complete quarterly provider evaluations
  • Complete quarterly Chart Audits
  • Monitor and manage patient adverse reactions
  • Oversees center compliance- laser safety and OSHA
  • Supports new provider training, mentoring and development
  • Support Sales Consultants by making clinical recommendations to new and existing clients for additional Sona services and products

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Practice Manager- Charlotte, NC

Location:

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Position:

Job Description: Sona Dermatology and MedSpa is currently looking for a Practice Manger in our Ballantyne location! The Practice Manager serves to support day-to-day operations through leading the office staff and supervising various office processes. Duties of this position consist of overseeing team members while also leading various department functions including patient flow, cash management, front desk operations, care coordination and authorization management, patient registration, check in/out procedures, and revenue cycle functions. Essential Functions/Responsibilities:

  • Manage, lead and develop office staff
  • Develop staffing plans to maximize use of resources per budget
  • Interview and take part in the selection process of new team members in cooperation with Regional Director
  • Onboard, train, and assist new team members
  • Coach and counsel team members on performance daily and through performance reviews
  • Develop team goals in collaboration with the Clinical Supervisor and create action plans to motivate the team to achieve those goals
  • Lead by example through demonstrating an excellent patient service experience and an “all hands-on deck” work mentality

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Certified Medical Assistant- Cary, NC

Location:

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Position:

Job Description: Sona Dermatology and MedSpa is currently looking for a full time Certified Medical Assistant in our Cary office! The Certified Medical Assistant (CMA) position is responsible for providing care for the comfort and well-being of dermatology patients. They are part of a team of providers and front office teams and ensure the best experience for the patient. Essential Functions/Responsibilities:

  • Prepare the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart
  • Order and stock medical supplies if required
  • Monitor prescription activity, lab specimens and pathology results
  • Administer injections and medications, dress wounds and incisions, provide accurate and consistent information to the patient using an established protocol, interpret Provider instructions to patients, assist with emergency and minor procedures, and perform related tasks as directed
  • Obtain prior authorization for both prescriptions and procedures in a timely manner
  • Clean and sterilize instruments and equipment, and maintains stock of supplies and medications
  • Educate patients and instruct on any medications, treatment plans, etc., under the supervision of the physician
  • Perform a variety of patient care activities to assist physicians and follow detailed protocols, including: performing and documenting specified procedures and results

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Registered Nurse – Brentwood, TN

Location:

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Position:

Job Description: We are currently seeking a full-time Registered Nurse for our Brentwood center! The Registered Nurse provides laser hair removal treatments, chemical peels and microderms, body contouring, and various skin services under the supervision of the NP/Medical Director. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, extensive hands-on training, and no overnight shifts or on call requirements. All employees receive free or reduced cost treatments and discounts on products. Responsibilities:

  • Develop a care plan specific to each client, including pre-treatment and post-treatment
  • Deliver treatments using established medical protocols
  • Perform general skin assessments prior to treatment
  • Develop strong client relationships
  • Support Sales Consultants by recommending other Sona services and products and informing clients about Sona’s Referral Program
  • Other special projects or tasks as assigned

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Administrative

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Front Office Coordinator- Northwest

Location:

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Position:

Job Description: Sona Dermatology MedSpa is looking for a Front Office Coordinator in our Northwest Houston center! The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed

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Front Office Coordinator- Northpark

Location: Northpark, TX

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Position:

Job Description: Sona MedSpa is looking for a Front Office Coordinator in our Northpark center! The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed
  • Collects co-pays at check-in and process according to according to an outlined procedure
  • Contact “no-show” clients within the same day and make an effort to reschedule.
  • Contact new client referrals within 24 hours to schedule first appointment.

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Front Office Coordinator- Charlotte, NC

Location: Charlotte, NC

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Position:

Job Description: Sona MedSpa is looking for a Front Office Coordinator in our Midtown center! The FOC provides exceptional customer service while being the first to interface with the client either on the phone or as clients enter the center with a prompt, warm and professional greeting. The FOC performs various office clerical duties such as updating client information, process co-payment and schedule appointments as needed. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments. Essential Functions/Responsibilities: Daily Preparation/Check-in/Check-out:

  • Act as primary receptionist – always puts the client first. Greets promptly, follows up and interacts in a positive manner. Relates and interacts in a positive manner.
  • Maintains reception area and waiting room
  • Provide necessary forms to new clients’ updates information on existing patients, reviews for accuracy.
  • Notifies the staff when the client is ready
  • Monitors waiting room and updates clients on wait times on a consistent basis; Monitor client flow and adjust scheduling assignments as needed
  • Collects co-pays at check-in and process according to according to an outlined procedure
  • Contact “no-show” clients within the same day and make an effort to reschedule.
  • Contact new client referrals within 24 hours to schedule first appointment.

Apply Now

Sona Experience

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Employee Experience

Sona is dedicated to providing a professional work environment, with training and advancement opportunities, and industry-leading benefits.

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I have been with Sona MedSpa for 10 years as a Sales Consultant, Center Manager, and Regional Director. Sona is a great company, exceptional leadership, comprehensive benefits, and at the forefront of the latest technology.

rectangle Stephanie - Regional Director SEE ALL REVIEWS

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